Divisional Secretariate - Nuwara Eliya

Serial No	Service Provided	Main Document to be Produced	Max Time Taken to Serve	Main Officer Responsible
01	countersigning of residency certificates	National Identity Card	03 Minutes	Certification officer/AO/Ast.Div.Sec
02	Issuing of valuation certificates	Completed certificate	½ Hour	Divisional Secretary
03	Issuing of income certificates	Application certified by the div secretariat	½ Hour	Asst Div Sec/Div Sec
04	Issuing Birth/Death/Marriage Certificates	Formless process	05 Minutes	Additional Dist. Registrar
05	Approval to release of compulsory savings	Respective application form	05 Minutes	Div Sec/Ast.Div.Sec
06	Issuing Dry Rations cards	Relevant application	10 Minutes	Asst Div Sec
07	Issuing of Income certificate	Application with the documents	1 Hour	Accountant
08	Issuing of assessment certificate	Assets deed with recommendation from GN	½ Hour	Div Sec
09	Issuing of land license after approval	Approved Application	1 Day	Div Sec
10	Recommendation of miscellaneous subsidies	Prescribe from with recommendation from social services officer	1 Weeks	Div Sec / Asst Div Sec
11	Approval of public donations	Prescribe from with recommendation from social services officer	4 Days	Div Sec / Asst Div Sec
12	Payments of samurdhi grants	Application with written supporting documents	3 Days	Div Sec/Ast.Div.Sec
13	Subsidies paid by Social Development Fund	Application with recommendation	1 Days	Div Sec
14	Provision of solutions for electricity objections	Electricity objections summons letter	2 Weeks	Div Sec/Ast.Div.Sec
15	Approval of loans mortgages on land title deed	Land title deed	1 Day	Div Sec
16	Recommending Electricity Application	Recommended application with deed	½ Hour	AO/Asst Div Sec
17	Issuing of license to transport animals	Application approved by veterinary surgeon	½ Hour	Asst Div Sec
18	Issuing of timber permit	Recommended Application	2 Days	Div Sec
19	Issuing of senior citizenship Identity Card	Birth Certificate or Identity card	1 Day	Asst Div Sec
20	Transferring of ownership of gift of land	Deed of land and application	2 Weeks	Div Sec
21	Naming of succession for gifted land	Common 155 application with recommendation	3 Weeks	Div Sec
22	Registration of birth after prescribe time	Application together with documentary evidence	4 Weeks	Additional District Registrar
23	Provision of disaster loans	Application with recommended from GN	2 Weeks	Asst Div Sec
24	Issuing of timber transport license	Application	4 Weeks	Div Sec
25	Naming of transfer of license land	License and GN report	1 Day	Div Sec
26	Issuing of liquor permit	Recommended report from excise dept	2 Hours	Div Sec
27	Submitting of National Identity Card to RGD	Application recommended by GN	3 Days	AO/Asst Div Sec